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Partnership Significantly Broadens International Distribution of RatePoint Online Reputation Management and Customer Feedback Platform
Needham, MA and Croydon, UK -- April 8, 2008 -- RatePoint, Inc., a market leader for online reputation management and customer feedback platforms for businesses, and Trustico®, one of the largest SSL retailers globally, today announced a strategic reseller partnership that allows RatePoint to significantly enhance its global exposure and strengthen its presence in the European and Asia-Pacific markets. In joining the RatePoint partner program, Trustico® will make available the RatePoint platform to its customer base that is growing at a rate of more than 1,400 a month.
"As a growing global company, we're faced with a competitive landscape that is dictated by what works well for customers. We're always looking for innovative ways to provide added value to our customers, and RatePoint presents a truly unique and relevant offering," said Zane Lucas, Director, Trustico®. "SSL is really all about showing that you're a trusted and secure business, and now with the addition of RatePoint, our customers can further promote their credibility and reliability to consumers online, while improving overall customer service and satisfaction."
The RatePoint platform, with international support for more than 10 languages, allows businesses to easily capture and publish consumer reviews and feedback directly from their Web sites. RatePoint verifies actual consumer ratings for authenticity, and businesses then have an opportunity to respond to feedback and publish those reviews online. In addition, the solution includes a suite of business tools, including online dispute resolution, surveys, and e-mail marketing.
Previously, where any individuals comments could impact a business through consumer-driven review sites like Yelp or Angie's List, RatePoint's patent-pending offering provides perhaps the most innovative tool for businesses to manage their online reputation by encouraging customers to speak up, and then sharing that feedback with other consumers. The mutual benefit to consumers is they are given an interactive method to provide and view insightful, honest feedback, ultimately creating a more satisfying customer experience.
"We're thrilled to welcome Trustico® to our partner program. The natural synergies of both companies further demonstrate the importance of securing online transactions and combining the most innovative technologies to enable trust with online consumers," said Tom Serani, Vice President of Worldwide Sales, RatePoint. "This alliance allows us to respond to the growing international demand for online reputation management and customer feedback solutions, and opens up new global marketing and sales channels for RatePoint."
About Trustico® Group
Founded in 2006, unlike others, Trustico® does not carry baggage of being born out of a hosting or domain name company. A dedicated SSL provider, its aim is to revolutionize the market by being a one-stop shop for your SSL needs at sensible prices. With a highly trained team offering 24/7 advice on how to buy a certificate fit for purpose, Trustico® issues within minutes and its ordering system is the first of its kind -- even offering an SSL installation service. For more information visit www.trustico.com or call 866.216.1833.
About RatePoint, Inc.
Founded in 2006, RatePoint, Inc. offers a powerful, quality-assurance certification and customer feedback platform for today's growing businesses. Leveraging the latest in Web 2.0 trends, web content authentication and consumer ratings systems, RatePoint, Inc. is revolutionizing the way businesses and consumers define, identify and monitor quality. RatePoint, Inc. was founded by the founders of GeoTrust and is a venture backed by Prism VentureWorks and .406 Ventures. For more information about RatePoint, Inc., please call 888.777.1636 or visit the RatePoint website.
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